Shipping policy
Environmentally responsible shipping
At The Artful Pea, we take our role in reducing waste seriously - and so we do our best to utilise innovative packaging technologies to remain more environmentally sustainable.
All of our orders are carefully wrapped in Geami WrapPak, a die cut kraft paper with a 3D honeycomb structure. Strong and shock-absorbent to protect your item from damage; it is a sustainable, biodegradable, and recyclable alternative to traditional bubble wrap.
Your item is then shipped to you in Heropack compostable mailers. Heropacks are made from certified home-compostable materials, mainly corn starch and PBAT (a compostable ingredient which bonds the renewable ingredients together). They break down within 90 days in a commercial composting environment, up to 20 days in a home composting environment, or within 2 years in landfill (that may sound like a long time - but still better than traditional plastic shipping mailers that take 400 years or more to break down!)
Processing time
Your item will be shipped within 1-3 business days upon receipt of your order.
Shipping provider
All items are shipped with Singapore Post using Tracked services to keep your items safe on their journey to you.
When your item is shipped, you will receive an email notification letting you know the tracking number so that you can track progress if you wish.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. Unfortunately any delays due to customs are out of my control.